Privacy policy

Data controller

PRIMA GESTION GLOBAL, S.L. · CIF B88855010 · C/ La Paz, esq. Las Viñas, 03140 Guardamar del Segura (Alicante), España · info@neopro.com

What data we process

The data you provide in the contact form: name, company, email, phone and the message you write. Also the IP address it is sent from, to prevent abuse.

What we use it for

To answer your request, prepare demos and quotes and, if you become a customer, provide the contracted service.

Legal basis

Your consent when sending the form and, where applicable, the performance of a contract or of pre-contractual measures at your request.

How long we keep it

For as long as needed to handle your request and, afterwards, for the periods required by law. If you don't become a customer, it is deleted within two years at most.

Recipients

We do not share your data with third parties unless legally required. It is hosted on servers located in the European Union.

Your rights

You can access, rectify or erase your data, object to or restrict its processing, or request its portability by writing to the email address above. If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Artificial intelligence assistant (Neo)

Neo, this website's assistant, runs on Trinity technology from a technology provider acting as data processor. To answer you, what you type or say is processed on servers in the European Union, which may rely on an external artificial intelligence service (Anthropic). Your conversations are not stored: only the questions and answers are recorded anonymously, without the IP address and after removing emails, phone numbers, ID numbers and account numbers, to improve the assistant. Before using it you are asked to accept its terms; only the date, IP address and version of that acceptance are kept.

Cookies

This website does not use advertising or analytics cookies. It loads Google Fonts typefaces to display the text and, when you open the assistant, its window remembers in your browser whether you have accepted its terms.